Privacy Policy

1. Introduction

Welcome to Campfly. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our website or book travel packages through us.

2. Information We Collect

We collect various types of information to provide and improve our travel services:

• Personal Identification Data: Full name, email address, phone number, and physical address.
• Travel Preferences: Passport details (for international bookings only), dietary restrictions, destination interests, and travel dates.
• Payment Information: Billing details and payment card information (processed securely through our third-party payment gateways; we do not store full credit card numbers).
• Technical Data: IP address, browser type, device information, and usage metrics via cookies.

3. How We Use Your Information

The information we collect is used in the following ways:

• To process your bookings, secure flights, hotels, and tours.
• To communicate with you regarding quotes, itineraries, and trip updates.
• To provide prompt customer support before, during, and after your travels.
• To send you marketing emails and special offers (you can opt out at any time).
• To improve our website functionality and user experience.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share necessary information with trusted partners to fulfill your travel arrangements:

• Travel Service Providers: Airlines, hotels, tour operators, and local guides who need your details to confirm reservations.
• Payment Processors: Secure gateways to handle your payments safely.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests by public authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our site may not function properly without cookies.

6. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using secure socket layer (SSL) technology.

7. Your Rights

You have the right to access, update, or delete your personal information. You may also object to the processing of your data or request a copy of the information we hold about you. To exercise any of these rights, please contact us using the information below.