Privacy Policy

Campfly Private Limited respects Your privacy and is committed to protecting Your personal information.

This Privacy Policy explains how We collect, use, store, disclose, and protect Your information.

By using our website or services, You consent to this Privacy Policy.

1. Information We Collect

Personal Information

• Full Name
• Date of Birth
• Gender
• Mobile Number
• Email Address
• Residential Address
• Emergency Contact Details
• Passport Details
• Government-issued Identification
• GST Details (if applicable)

Booking Information

• Travel Dates
• Destination
• Passenger Details
• Package Selection
• Hotel Preferences
• Flight Preferences
• Meal Preferences
• Special Requests

Payment Information

Payments are processed through secure third-party payment gateways.

Campfly Private Limited does not store debit card, credit card, CVV, UPI PIN, or banking passwords.

2. How We Use Your Information

Your information may be used to:

• Process bookings.
• Confirm reservations.
• Issue invoices.
• Arrange hotels, transportation, flights, and activities.
• Provide customer support.
• Send booking updates.
• Share travel advisories.
• Improve our services.
• Prevent fraud.
• Comply with legal obligations.

3. Sharing of Information

We may share Your information only where necessary with:

• Airlines
• Indian Railways
• Hotels
• Transport Providers
• Activity Operators
• Visa Processing Agencies
• Payment Gateway Providers
• Insurance Providers
• Government Authorities
• Law Enforcement Agencies

We do not sell or rent Your personal information to third parties.

4. Marketing Communication

With Your consent or where permitted by law, Campfly Private Limited may send promotional offers, newsletters, discounts, and travel updates via: Email, SMS, WhatsApp, Phone Calls, Push Notifications.

You may unsubscribe from promotional communications at any time.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Analyze website traffic.
• Enhance user experience.

Users may disable cookies through their browser settings; however, some website features may not function properly.

6. Data Security

Campfly Private Limited implements reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to safeguard Your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

7. Data Retention

We retain personal information only for as long as necessary to:

• Complete Your booking.
• Meet legal, tax, and regulatory obligations.
• Resolve disputes.
• Enforce our agreements.

Data that is no longer required will be securely deleted or anonymized where practicable.

8. User Rights

Subject to applicable law, You may:

• Request access to Your personal information.
• Request correction of inaccurate information.
• Request deletion of information where legally permissible.
• Withdraw consent for marketing communications.
• Request information about how Your personal data is processed.

Requests may be subject to verification and applicable legal requirements.

9. Third-Party Websites

Our website may contain links to third-party websites.

Campfly Private Limited is not responsible for the privacy practices or content of such external websites. Users should review the privacy policies of those websites before providing personal information.

10. Children's Privacy

Our services are not intended for children under the age of 18 without the involvement or consent of a parent or legal guardian. Where required, the booking must be made by an adult who accepts responsibility for the accompanying minor.

11. Policy Updates

Campfly Private Limited reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be published on our website with the revised "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For any questions regarding this Copyright Policy or Privacy Policy, or to exercise applicable privacy rights, please contact:

Campfly Private Limited
Email: ops@campfly.in
Website: https://campfly.in